1. Products offered for sale on the Site are subject to availability. If a product becomes unavailable after you have placed your order, you will be informed as soon as possible and a refund will be issued in accordance with applicable regulations.
   
2. Any order placed on the Site constitutes a firm and final acceptance of our offer. By placing your order, you acknowledge that you have read and understood the essential characteristics of the products, accept the price indicated, and acknowledge that placing the order implies an obligation to pay on your part. Order confirmation constitutes a sales contract between you and Springart, subject to product availability and successful payment, under the conditions set forth in the section concerning payment.
   
3. The sales contract is deemed concluded upon Springart's sending of the order confirmation email. Springart reserves the right to refuse or cancel any order in the event of an existing dispute with the Customer, total or partial non-payment of a previous order, or in the event of suspected fraud.
   
4. The Site is primarily intended for consumers and sports clubs making purchases for their own needs. Unless otherwise agreed in writing by Springart, products purchased on the Site are for personal or club use only and may not be resold, used for commercial purposes, or for resale at a profit. Springart reserves the right to refuse any order for abnormally large quantities of the same item or for a single delivery address if it suggests use that does not comply with these Terms and Conditions.

A – 100% ONLINE ORDER

1. You can select the products of your choice from those offered on the Site and add them to your cart by clicking on the "Add to cart" button.
   
2. By clicking the "Order" button, you initiate the ordering process. A summary page will appear, displaying details of the selected products (description, size, color, quantity, price), as well as the available delivery methods, their costs, and, where applicable, the options applicable to your order.
   
3. By clicking "Continue to checkout", you confirm the contents of your shopping cart and the options you have selected. You will then be asked to provide the personal information necessary to process your order.
   
4. By proceeding with your order, you will need to select your payment method, provide the corresponding information, and accept these General Terms and Conditions of Sale. Acceptance of the General Terms and Conditions of Sale is essential to finalize any order on the Site.
   
5. By clicking the "Confirm Order" button, you finalize your purchase. This action constitutes a firm commitment on your part and implies an obligation to pay.
   
6. Before final validation of your order, you have the opportunity to check, correct or modify its elements (products, quantities, contact details, delivery method) at any time via the functionalities provided for this purpose on the Site.

D – ORDER CONFIRMATION

1. Validating your order on the Site constitutes the conclusion of a sales contract between you and Springart, subject to the availability of the products ordered and the validation of payment.
   
2. Once your order has been validated, you will automatically receive an email confirming receipt of your order and summarizing its essential details (the "Confirmation Email"). This email constitutes an acknowledgment of receipt and does not guarantee the availability of the products.
   
3. You will receive an email confirming shipment of your order (the "Shipping Email"). This email serves as confirmation that the shipped products are available.
   
4. If all the products ordered are unavailable, your order will be canceled and no charge will be made. If only some products are available, only the available products will be shipped and invoiced. A refund will be issued for unavailable products.
   
5. It is your responsibility to keep all documents relating to your order (Confirmation Email, Shipping Email, invoices and these Terms and Conditions).

1. To make ordering easier on the Site, Springart offers you the option of creating a personal account. Creating an account is not mandatory to place an order. However, it allows you to save your personal information to simplify future purchases, as this information will be automatically used for your subsequent orders.
   
2. When creating your account, you will be asked to provide certain personal information, including your first and last name, email address, postal address, and, if applicable, a different delivery address. This data is stored in Springart's customer database and used in accordance with our Privacy Policy, which is available on the Website. You agree to provide accurate, complete, and up-to-date information, and to inform us of any subsequent changes.
   
3. After registration, you will receive a confirmation email to validate the creation of your account. Your email address will serve as your login ID. During registration, you will choose a personal password, which you can change at any time from your customer account.
   
4. You are responsible for maintaining the confidentiality of your login credentials and agree not to share them with any third party. You also agree to comply with the security guidelines for using the Site.
   
5. You must inform Springart immediately in the event of loss, theft, or unauthorized use of your account or login credentials. Springart reserves the right, after prior notification by email, to temporarily suspend or disable access to your account if necessary to ensure the security of the Site, without incurring any liability.
   
6. Unless proven otherwise, any use of the account made using your login credentials will be deemed to have been made by you. You are responsible for any unauthorized use of your account resulting from your negligence.

1. Products are delivered worldwide, subject to the areas served by Springart's partner carriers. Delivery is made to the address provided by the Customer when placing the order or, where available, to a collection point selected on the Website at the time of order confirmation.
   
2. Delivery times vary depending on the nature of the order and are indicated as an estimate:
   
   Special orders
   Standard delivery takes approximately fifteen (15) business days from the date of order confirmation and payment. Delivery to a collection point is possible when this option is available in the destination country.
   
   Club orders
   Orders placed by clubs, associations, or similar organizations are subject to specific processing. The standard delivery time is between six (6) and eight (8) weeks from the date of order confirmation and payment. Delivery to a collection point is also available when this option is offered during the ordering process.
   
3. These deadlines may be extended in the event of production constraints, product customization, periods of high activity or exceptional circumstances beyond Springart's control.
   
4. Delivery times are provided for informational purposes only and are not a firm guarantee. In accordance with applicable regulations, the maximum delivery time is thirty (30) days for orders from individuals, unless otherwise agreed or in cases of force majeure. For club orders, the specific delivery times communicated take precedence due to the custom or bulk nature of the products.
   
5. In the event of a significant delay beyond the announced delivery date, Springart will inform the Customer as soon as possible. Where permitted by applicable law, the Customer may request cancellation of the order and a refund of any sums paid.
   
6. If the package is not received, the Customer is advised to check the tracking information provided by the carrier. If the package cannot be located, the Customer should contact Springart customer service so that an investigation can be opened.
   
7. Springart reserves the right to make partial deliveries , particularly when the order includes multiple products or different production phases. The customer will be informed, and only the shipped products will be invoiced.
   
8. Upon receiving the package, the Customer is required to check the condition of the packaging and the products. In the event of any apparent anomaly (damaged or opened package, missing or damaged product), the Customer must file a claim with the carrier and contact Springart's customer service immediately. Failure to file a claim upon delivery will preclude any transport-related claims from being processed.
   
9. Delivery is made to the address provided by the Customer when placing the order. Springart cannot be held responsible for any errors or omissions in the delivery address.
   
10. For deliveries outside the European Union, customs duties, local taxes, or import fees may be levied by the authorities of the destination country. These charges remain the sole responsibility of the customer.

1. The prices of products displayed on the Site are in euros and include all taxes (VAT included) , at the rate in effect on the date of the order, where applicable. For orders shipped outside the European Union, prices may be displayed excluding taxes, depending on applicable legislation. Customs duties or local taxes may be levied upon arrival and remain the sole responsibility of the Customer. The prices shown on the Site do not include shipping costs, which are added to the total order amount upon order confirmation. Despite our best efforts to keep prices up to date, errors may occasionally occur.
   
   In the event of a clear error in the price of a product, Springart reserves the right to correct the price.
   
   If the corrected price is lower than the displayed price, the Customer will be billed based on the lower price.
   
   If the corrected price is higher than the displayed price and the error is obvious, Springart will contact the Customer to obtain their instructions or will proceed to cancel the order and issue a refund.
   
2. Shipping costs are indicated during the order process, before final payment confirmation.
   
   They vary depending on the delivery method chosen, the destination and the nature of the order (individual or club).
   
   For your information, the following fees may apply:
   
   Standard delivery for individuals: amount indicated at the time of order , which may be free depending on the purchase amount.
   
   Delivery to a collection point: amount indicated at the time of ordering
   
   Express delivery (if applicable): amount indicated at the time of ordering
   
   Standard club delivery: price indicated at the time of order , taking into account volumes and logistical constraints.
   
3. Springart reserves the right to apply additional shipping charges for deliveries to certain geographical areas or hard-to-reach areas, as well as for large or specific orders.
   
   In this case, the Customer will be informed before the order is validated.
   
4. No order will be definitively validated without express acceptance of the total price, including the price of the products and applicable shipping costs.

1. Payment for products is made in one installment by payment card (Carte Bancaire, Visa, Mastercard, American Express), by PayPal, or in several installments via the Klarna solution, according to the terms offered on the Site at the time of ordering.
   
2. The total amount of the order, including the price of the products, shipping costs and, where applicable, costs related to additional services, is debited via the chosen payment method after verification of product availability and at the time of order validation or shortly before shipment of the products.
   
   No delivery will be made until payment has been received in full.
   
3. The Customer guarantees that they are fully authorized to use the payment method selected when placing the order.
   
   All payments are subject to the control, authorization and validation procedures put in place by the issuing institutions and payment providers.
   
   In the event of a payment authorization refusal, Springart reserves the right to cancel the order without incurring any liability and will inform the Customer by email.
   
4. Payment data is processed securely by Springart's payment providers, in accordance with applicable security standards.
   
   Springart does not have access to the Client's confidential banking data at any time.
   
   The processing of personal data is carried out in accordance with the Privacy Policy accessible on the Site.
   
5. When this option is offered, the Customer can choose to securely save their payment details with the payment provider to facilitate future orders.
   
   The Customer retains the ability at any time to delete the payment methods saved from their personal space or via the interfaces provided by the payment provider.

Springart reserves the right to issue and provide invoices in electronic format, where permitted or required by applicable regulations.

By confirming your order, you expressly agree to receive your invoices in electronic format.

The invoice corresponding to your order is made available electronically, in particular via email or in your customer area, and serves as the original.

1. Product and price offers presented on the Site are valid as long as they are visible and within the limits of available stocks, unless otherwise stated on the Site (special operations, pre-orders, limited collections).
   
2. Product availability is indicated on each product page for informational purposes and corresponds to the stock status at the time of consultation.
   
   Despite regular updates by Springart, unavailability may exceptionally occur after order validation, particularly in the case of simultaneous orders or production constraints.
   
3. In the event of total or partial unavailability of a product after order validation, Springart will inform the Customer as soon as possible.
   
   The Customer will then be able to choose between maintaining the order for available products, postponing delivery when possible, or cancelling with a refund of the corresponding amounts.
   
4. Some products may be offered for pre-order or made to order, particularly as part of club orders or specific collections.
   
   In this case, availability and delivery times are specified on the Site or communicated to the Customer before order validation.
   
5. Order validation does not constitute an absolute guarantee of availability until it has been confirmed by sending the shipping email.

1. Scope
   
   These provisions apply exclusively to products purchased on the website www.springart.cc .
   
   No returns or exchanges will be accepted for products purchased through other channels or under specific conditions subject to a separate agreement.
   
   Springart reserves the right to refuse any return or exchange that does not comply with the conditions defined in this article.
   
2. Right of withdrawal – Individual customers
   
   In accordance with the provisions of Articles L221-18 et seq. of the Consumer Code, individual customers have a period of fourteen (14) calendar days from the receipt of their order to exercise their right of withdrawal, without having to justify any reason.
   To exercise this right, the Customer must notify their decision to withdraw via the contact form available on the Site or by any written means clearly expressing their wish to withdraw.
   
   The products must be returned:
   in their original condition, unworn (except for trying on), unwashed, unaltered and undamaged
   
   with their tags intact
   
   in their original packaging, accompanied by all accessories
   
   Return shipping costs are the sole responsibility of the customer .
   
3. Exclusions from the right of withdrawal
   
   In accordance with current regulations, the right of withdrawal does not apply in particular:
   
   to personalized or made-to-order products
   
   to products made specifically for a club or structure
   
   to products that cannot be returned for hygiene reasons once they have been unsealed or worn
   
4. Specific conditions for club orders
   
   Orders placed by clubs, associations or similar structures are neither exchangeable nor refundable , given their grouped, personalized or custom-made nature.
   
   Exception :
   Non-personalized club socks without a club logo may be exchanged or returned, subject to the following conditions:
   
   compliance with the conditions of Article 2
   
   stock availability
   
   of the Client's responsibility for return shipping costs
   
5. Exchanges – Individual Customers
   
   Individual customers can request an exchange, subject to stock availability, particularly for a change of size or equivalent product.
   
   Any exchange request must be made within a maximum period of thirty (30) days from receipt of the order.
   
   If the desired replacement product is not available, a refund will be offered according to the conditions set out below.
   
   No price adjustments will be made in the event of promotions or sales.
   
   The return shipping costs associated with an exchange remain the responsibility of the Customer.
   
6. Refunds
   
   In the event of a valid withdrawal, Springart will refund the price of the returned products, excluding return costs, via the payment method used for the initial order, within a maximum period of fourteen (14) days from the receipt and control of the returned products.
   Products returned incomplete, damaged, worn or not conforming to these Terms and Conditions will not be eligible for a refund and may be returned to the Customer at their expense.
   
7. Customer Responsibility
   
   The Customer is required to take care of the products while they are in their possession.
   In case of non-compliance with the return conditions, Springart reserves the right to refuse any exchange or refund.

Custom products

1. Springart offers customization options for certain products, particularly for club orders or specific projects.
   
   These customizations may include, depending on the products, the addition of logos, texts, numbers, specific colors or graphic elements provided or validated by the Client.
   
2. The exact characteristics of the available personalization options (location, dimensions, colors, marking techniques) are specified on the Site or communicated to the Customer before order validation.
   
3. Without prejudice to the exclusions relating to the right of withdrawal applicable to personalized products, Springart reserves the right to refuse any personalization request that would be:
   
   contrary to public order or morality,
   
   incompatible with Springart's brand image, values ​​or universe,
   
   likely to infringe the rights of third parties, in particular intellectual property rights (trademarks, copyrights, image rights).
   
4. The Client acknowledges being solely responsible for the content of the elements provided for personalization (texts, logos, visuals).
   
   He guarantees that he has all the necessary rights to use these elements and releases Springart from any liability in the event of a claim or action brought by a third party.
   
5. The customizations carried out by Springart fall within a predefined technical and graphic framework.
   
   They do not grant the Client any intellectual property rights, copyright or exclusivity over the combinations, placements or renderings produced.
   

Personalized messages

1. Springart can offer the possibility of adding a personalized message to an order, particularly for communication or support purposes (message attached to the order, personalized note).
   
2. Springart reserves the right to refuse or cancel any personalized message request that it deems:
   
   contrary to public order or morality,
   
   incompatible with Springart's brand image and values,
   
   infringing on the rights of third parties, trademark rights or copyrights.
   
3. The Client remains solely responsible for the content of the message he/she writes and guarantees Springart against any claim, action or recourse from third parties related to said content.

1. The guarantees provided for in this article apply exclusively to products purchased directly from the website www.springart.cc .
   
2. Legal guarantee of conformity
   
   In accordance with Articles L217-3 et seq. of the Consumer Code, Springart is obliged to deliver goods that conform to the contract.
   
   The Customer has a period of two (2) years from the delivery of the goods to take action under the legal guarantee of conformity.
   
   The property is compliant if:
   
   corresponds to the description given on the Site and possesses the qualities presented,
   
   is fit for the purpose for which similar goods are normally used,
   
   presents the qualities that a buyer can legitimately expect in view of Springart's statements.
   
   In the event of a non-conformity, the Customer may request that the product be brought into conformity by repair or replacement, free of charge.
   
   If compliance is impossible or cannot be achieved within thirty (30) days, the Client may request:
   
   a full refund upon return of the product, or
   
   a price reduction while keeping the product.
   
3. The Customer is exempt from proving the existence of the lack of conformity during the twenty-four (24) months following delivery of the goods, unless proven otherwise.
   
4. The legal guarantee of conformity applies independently of any commercial guarantee that may be granted and regardless of the nature of the product, with the exception of exclusions provided for by law (in particular personalized products for characteristics resulting from personalization).
   
5. Legal guarantee against hidden defects
   
   In accordance with Articles 1641 et seq. of the Civil Code, the Client may also take action on the basis of the warranty against hidden defects, within a period of two (2) years from the discovery of the defect .
   
   In this case, the Customer may choose between rescinding the sale or a price reduction, in accordance with Article 1644 of the Civil Code.
   
   
6. When the legal guarantee is implemented and a replacement or refund is granted, the return shipping costs for the product in question are covered by Springart .
   
7. Any request relating to the application of legal guarantees must be addressed to Springart customer service via the contact form available on the Site, accompanied by any useful supporting documentation (proof of purchase, photos, description of the defect).

1. By providing personal information on the Site, the Client guarantees to use their true identity and to provide accurate, complete, truthful and up-to-date information at the time of transmission.
   
2. The Client undertakes to promptly update any information that has become inaccurate or outdated.
   
   Springart cannot be held responsible for the consequences resulting from erroneous or incomplete information provided by the Client.
   
3. Personal data collected during the use of the Site or when placing an order is recorded and processed in accordance with Springart's Privacy Policy, accessible on the Site.
   
4. By placing an order or creating an account on the Site, the Customer acknowledges and accepts that their personal data will be collected, stored and processed by Springart, in strict compliance with applicable regulations regarding the protection of personal data.

1. Springart cannot be held liable for any losses or damages suffered by the Client when these result from:
   
   of a case of force majeure as defined by French case law,
   
   due to an unforeseeable and insurmountable event attributable to a third party,
   
   or due to an act attributable to the Client, in particular in the event of non-compliance with these Terms and Conditions.
   
2. In the event of a breach by the Client of these Terms and Conditions, Springart reserves the right to send the Client a formal notice to remedy the situation.
   
   If the situation is not rectified within fifteen (15) days of the date of this formal notice, Springart may, by right and without compensation:
   
   suspend or terminate the Client's access to the Site,
   
   deactivate your customer account,
   
   refuse any future orders.
   
3. Springart also reserves the right to refuse or terminate any business relationship with a Client whose behavior is deemed inappropriate, abusive, insulting, threatening or contrary to basic rules of courtesy, particularly towards its staff or other clients.
   
   In the event of manifestly unacceptable behavior, the Client may be excluded from Springart's customer database after a formal warning has been sent, without prejudice to any other rights or remedies.

1. Springart implements all reasonable means to ensure the accessibility and proper functioning of the Site.
   
   However, Springart cannot be held responsible for temporary interruptions of the Site, in particular for reasons of maintenance, technical update, malfunction of the internet network, force majeure or any unforeseeable and insurmountable event attributable to a third party.
   
2. It is the Client's responsibility to take all appropriate measures to protect their computer equipment, data and software against viruses or other threats circulating on the internet.
   
   Springart cannot be held responsible for any material or immaterial damages that may result from the use of the Site, including in the event of data loss.
   
3. Use of the Site is at the Client's sole risk.
   
   Springart does not guarantee that the Site will be error-free or uninterrupted and reserves the right to temporarily suspend access to it, without notice, for technical or security reasons.
   
4. Springart's customer service can be reached at:
   
   by telephone at 03 25 49 05 05 ,
   by email to contact@springart.cc ,
   from Monday to Friday, from 9:00 a.m. to 5:30 p.m. , as well as via the contact methods indicated on the Site.

1. Springart attaches particular importance to the quality of its products and services and remains attentive to customer feedback in order to continuously improve them.
   
   Any questions, comments or complaints can be addressed to Springart's customer service:
   
   by email to contact@springart.cc ,
   by telephone at 03 25 49 05 05 ,
   Monday to Friday, from 9:00am to 5:30pm.
   
   In the event of a complaint, the Customer is asked to indicate it clearly in order to allow for appropriate processing.
   
   Springart undertakes to acknowledge receipt of the request and to respond within a reasonable time, either by providing a solution or by informing the Client of the procedures for processing their complaint.
   
2. In accordance with the provisions of the Consumer Code relating to the amicable settlement of disputes, the individual Customer has the possibility of using a consumer mediation system free of charge in order to amicably resolve a dispute opposing him to Springart, after prior written approach to the latter.
   Springart subscribes to the following mediation service:
   FEVAD Consumer Mediator
   BP 20015
   75362 Paris Cedex 8
   Website: https://www.mediateurfevad.fr
   The procedures for contacting the mediator are available on the mediator's website.

1. Use of the Site does not entail any transfer of intellectual property rights to the Client.
   
   All elements present on the Site, including texts, visuals, photographs, videos, graphics, logos, illustrations, creations, models, designs, product names, trademarks and distinctive signs, are protected by intellectual property law and remain the exclusive property of Springart or its partners.
   
2. Any reproduction, representation, modification, adaptation, distribution or exploitation, in whole or in part, of the Site or any of its elements, by any means whatsoever, without the prior written authorization of Springart, is strictly prohibited and may constitute an act of infringement.
   
3. The Site is made available to the Client for strictly personal and non-commercial use.
   
   Any use of the Site's content for purposes other than personal use, including commercial, promotional or advertising purposes, is prohibited without the express written consent of Springart.

Springart reserves the right to modify the content of the Site, the services offered, and these General Terms and Conditions of Sale at any time.

The applicable General Terms and Conditions of Sale are those in effect at the time of use of the Site or validation of the order by the Customer.

However, when modifications are imposed by law or by a competent authority, these may apply immediately, including to orders in progress or already placed, to the extent required by said legal obligation.

1. These General Terms and Conditions of Sale are governed by French law .
   
2. In the event that any provision of these Terms and Conditions is declared null, invalid or unenforceable for any reason whatsoever, that provision shall be deemed unwritten without affecting the validity, legality or enforceability of the other stipulations, which shall remain in full force and effect.
   
3. The failure of Springart or the Client to enforce any provision of these Terms and Conditions at any given time shall not be construed as a waiver of the right to enforce such provision at a later date, unless expressly waived in writing.
   
4. The trademarks, logos, names and distinctive signs appearing on the Site are the exclusive property of Springart or its partners and are protected by the provisions of the Intellectual Property Code.

1. The Site is published by the company SPRINGART ,
   
   simplified joint-stock company (SAS),
   
   registered with the Trade and Companies Register of Troyes under number 830 945 887 ,
   
   whose head office is located at 5 rue Marcel Dupont, 10000 Troyes, France .
   
2. Springart's customer service can be contacted at:
   
   by email to contact@springart.cc ,
   by telephone at 03 25 49 05 05 ,
   Monday to Friday, from 9:00 a.m. to 5:30 p.m.